Complaints & Grievances

Bought something through Cart2Save and hit a problem? Raise it here. We register your complaint, pass it to the seller through the ONDC network process, and keep you updated — first response within 2 hours, resolution within 1 day. If you are not satisfied, you can escalate and our Grievance Redressal Officer takes ownership.

Report a problem

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Grievance Redressal Officer

If your complaint is not resolved to your satisfaction, escalate it to our Grievance Redressal Officer, registered with the ONDC network:

Prashanth Rangineni

support@pranixailabs.com · +91 95154 79595

1-1-29/A/16, RBI Colony, Hyderabad, Telangana